Manulife is No.1 in Customer Satisfaction

The 2010 Customer Satisfaction Index of Singapore - a survey conducted by the Singapore Management University's Institute of Service Excellence (ISES) is testimony of this.

Manulife Singapore's score of 68.5 was not only higher than banks and other insurers, but also higher than the national average of 67.2 for all industries surveyed.

"But the cream of the life insurers' crop was Manulife Singapore, scored for the first time this year. ISES Academic Director Mr Lee said that the study's data showed that Manulife is doing a significantly better job at convincing its customers of the quality and value of its competitors." Source: SPH - The Business Times, 15 February 2011

LATEST INNOVATION: mPal | mEase

Like a friend who is always by your side, mPal lets you keep your focus ahead so that you can achieve the successes you planned without worrying about losing sight of your goals when accidents happen.

Features and Benefits:

• A Personal Accident plan providing worldwide, 365-day, 24-hour coverage.
• A choice of five adult plans to complement your needs and lifestyle.
• Covers accidental death and dismemberment as well as 14 common diseases.
• Pays 200% of the basic accidental death and dismemberment benefit for any injuries sustained while travelling by private or public transport.
• Pays up to 200% of the limit on medical reimbursement if injury or diagnosed covered disease is sustained overseas and treatment is sought while abroad.
• Reimbursement of medical treatments from registered Chinese physicians and chiropractors.
• Weekly benefit when hospitalized due to accident or accidental disability.
• Optional Child Benefit Riders for your children with Education Assurance Fund benefit.

Please click here for more information or feel free to call me for assistance.

In today's hectic world, we look for ways to set our mind at ease in whatever means possible. With peace of mind, you can then take on the challenges of life with more confidence. As such, it becomes important for us to take concrete steps to make sure life does not go out of gear should we find ourselves struck with a severe illness.

Features and Benefits:

• A standalone Critical Illness plan.
• Covers 30 critical illnesses (CI), total and permanent disability (TPD) and loss of life.
• Pays lump sum upon TPD and diagnosis of any of the 29 covered CIs. For Angioplasty & other Invasive Treatment for Coronary Artery, 10% of the sum insured will be payable.
• Pays a Compassionate Death Benefit of $10,000.
• Option to convert to regular premium whole life, endowment or investment-linked policy, providing similar cover, from Manulife (Singapore), without evidence of health.
• Waiver of subsequent premiums upon TPD/CI claim with rider(s) attached. Life coverage continues.

Please click here for more information or feel free to call me for assistance.